Slack Product Principles

Slack's product principles guide the creation of human-centric workplace tools that make work life simpler, more pleasant, and more productive through five essential guidelines.

  1. Don't make me think

    Ensure using Slack feels effortless by reducing cognitive load at every step, giving users more time to focus on work that matters most.

  2. Be a great host

    Make users feel comfortable and happy by viewing Slack as their host, creating a welcoming environment that feels human and approachable.

  3. Prototype the path

    Collaborate with customers using Slack Connect to develop products and features, learning from how customers actually use features rather than debating aspirational ideas.

  4. Don't reinvent the wheel

    Learn from existing patterns and solutions rather than creating everything from scratch, building on proven approaches to deliver better experiences faster.

  5. Make bigger, bolder bets

    Focus on incremental moves that improve customers’ working lives by climbing smaller hills to gain new perspectives rather than attempting distant, risky leaps.

Edit this page

Know of a set of design principles that should be here? Contribute an example