Tractie — NS Design System

Design principles for NS Tractie design system that guide internal employee applications, focusing on context, craftsmanship, trust, clarity, and delightful experiences.

  1. Match purpose and context

    NS systems support specific roles and functions, caring about diverse and changeable contexts like location, time, profile, urgency, and weather to ensure users can accomplish tasks in any situation.

  2. Respect craftsmanship

    Craftsmanship of the workforce is the starting point, with systems designed to support employee expertise and keep them in control through attention to details that show respect for their professionalism.

  3. Build trust in every interaction

    Users should rely on good user experiences regardless of task frequency or complexity, with trust built through every interaction and solid UX that maintains confidence in handling personal data.

  4. Make the complex beautifully clear

    Design systems to be as clear and simple as possible despite complex underlying processes, giving employees freedom to use systems optimally without limiting mandatory flows.

  5. Make the enterprise experience delightful

    Products should not only help perform tasks but also provide good feelings and motivation, looking at cohesion within the bigger picture and the entire employee journey beyond mere functionality.