Voice User Interface Principles

  1. Get to know each other

    Introduce yourself and establish communication preferences.

  2. Be approachable

    Make it easy for users to start the conversation at any time.

  3. Listen closely

    Show that you’re listening, through both words and actions.

  4. Mind your manners

    Be responsive and socially sensitive in your interactions.

  5. Talk like a native

    Convey meaning by what you say and how you say it.

  6. Adapt your speaking style

    Anticipate what kind of conversation will suit the situation.