User Central (Dutch: Gebruiker Centraal)

Actieteam Gebruiker Centraal's Dutch framework for user-centered design, emphasizing human needs over technology, consistent experiences, and inclusive digital service design.

  1. User central

    Design out of needs and context of people, not technology or organization

  2. Only be satisfied when your user is

    Design, test, measure and improve. And continue to do so.

  3. Make it easy for the user

    Design simple processes, create user-friendly systems and write understandable

  4. Use facts, not assumptions

    Base design on facts and usability research, do not assume the user is like you

  5. Be open and share your knowledge

    Collaborate and share your knowledge and experience. And welcome feedback.

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